{"id":2954,"date":"2026-08-07T18:31:38","date_gmt":"2026-08-07T23:31:38","guid":{"rendered":"https:\/\/hepacom.org\/certificado-de-la-adres\/"},"modified":"2026-08-07T18:31:38","modified_gmt":"2026-08-07T23:31:38","slug":"certificado-de-la-adres","status":"publish","type":"post","link":"https:\/\/hepacom.org\/en\/certificado-de-la-adres\/","title":{"rendered":"ADRES certificate: why it doesn't exist and who does issue it"},"content":{"rendered":"

They asked for it at work, when registering for school, or at an office, and you've spent half an hour looking for the download button. The short answer is that the button doesn't exist. ADRES certificate<\/strong> ADRES doesn't issue it: the entity itself clarifies this on its website. What you can get for free, in two minutes, is a consultation that tells you which EPS (Health Promoting Entity) you're affiliated with. Here's what it provides, its coverage, and who signs the document they're asking for.<\/p>\n

Does the ADRES certificate exist?<\/h2>\n

No. The entity states this explicitly on its official website: "The Ministry of Health and Social Protection and the Administrator of Resources of the General System of Social Security in Health (ADRES) do not issue certifications because the Health Promoting Entities (EPS) are responsible for providing proof of affiliation." What ADRES offers is a free consultation of your affiliation status, not a certified document.<\/p>\n

That's why so many people are going around in circles: they search for "certificate" and find a query screen. The certificate is signed by another entity, and further down it says which one.<\/p>\n

So what does the ADRES portal offer you?<\/h2>\n

A query to the Single Affiliation Database (BDUA) will display your health insurance plan (contributory or subsidized), the EPS (Health Promoting Entity) that has you registered, and the status of your affiliation. According to the information published by the entity, this service is free and available 24 hours a day.<\/p>\n

Pay attention to what that screen means. ADRES warns, in the same query, that it "validates and reflects in its query the affiliation information reported by the EPSs (Health Promoting Entities)." It is not the original source of the data: it is a reflection of what your EPS reported. If they reported late or incorrectly, the screen will show you exactly that.<\/p>\n

The query also includes its own cutoff date, which almost no one checks. On August 7, 2026, when we checked, it said "Update date: August 7, 2026." If the result doesn't match something recent, that line explains it.<\/p>\n

How do I do the consultation step by step?<\/h2>\n
    \n
  1. Enter the ADRES membership inquiry<\/a>.<\/li>\n
  2. I chose the type of document. The form accepts 14 options, not just ID card: also civil registry, foreigner's ID card, passport, safe-conduct pass, and temporary protection permit.<\/li>\n
  3. I wrote the number without periods or commas.<\/li>\n
  4. Check the box "I'm not a robot".<\/li>\n
  5. Check it out. The plan, the EPS (Health Promoting Entity), and the status of your affiliation will be displayed.<\/li>\n
  6. If you need to save it, print it from your browser and save it as a PDF. That's a formatted screenshot, not a certificate.<\/li>\n<\/ol>\n

    The detailed step-by-step instructions, explaining the meaning of each field in the result, are provided separately in the guide. EPS consultation at ADRES<\/a>.<\/p>\n

    Who issues the certificate they are asking for?<\/h2>\n

    Your EPS (Health Promoting Entity). The ADRES (Administrator of Resources of the General System of Social Security in Health) clarifies this: EPSs "are responsible for providing proof of affiliation." If you are asked for a health insurance affiliation certificate during a job interview, enrollment, or other procedure, the valid document comes from the EPS listed in the consultation, either through their website, app, or service point.<\/p>\n

    This creates a system that saves a whole day: you can check your current EPS (health insurance provider) for free on the ADRES website, and with that information, you know who to ask for the certificate. The most expensive mistake we see is requesting it from the EPS you were with three jobs ago.<\/p>\n

    What if you appear as not affiliated or with another EPS (Health Promoting Entity)?<\/h2>\n

    This happens frequently, and it's almost always an outdated report. The complaint should be filed with the EPS (Health Promoting Entity) and not ADRES (Administrator of Resources of the General System of Social Security in Health), because ADRES only reflects what they've been told. If it says you're not affiliated and you know you are, ask your EPS to correct the report to the BDUA (National Database of Affiliates).<\/p>\n

    If you were truly left out, the solution isn't the certificate but re-enrolling, and that's what the [unclear] is for. subsidized health insurance system<\/a>, which doesn't charge contributions. And a warning we always repeat: no one should charge you for this consultation or for "expediting" a certificate. If someone asks you for money, check how the [unclear] works. subsidy scams<\/a>.<\/p>\n

    Which document do you need for each procedure?<\/h2>\n

    Three documents are often confused because they all mention something about "what you're registered for." They aren't issued by the same entity, nor do they serve the same purpose. If the one they're asking for is the Sisb\u00e9n document, that one can be downloaded, and we explain how to do that in [link\/section\/etc.]. How to obtain the Sisb\u00e9n certificate<\/a>.<\/p>\n

    \n\n\n\n\n\n\n\n
    Document<\/th>\nWho issues it<\/th>\nWhere do you get it?<\/th>\nDoes it serve as official support?<\/th>\n<\/tr>\n<\/thead>\n
    Membership inquiry (BDUA)<\/td>\nADDRESS<\/td>\nADRES portal, free and 24 hours<\/td>\nNo. The entity clarifies that it does not issue certifications.<\/td>\n<\/tr>\n
    Health insurance affiliation certificate<\/td>\nYour EPS<\/td>\nYour EPS's website, app, or service point<\/td>\nYes. The EPS (Health Promoting Entity) is responsible for the affiliation documents.<\/td>\n<\/tr>\n
    Sisb\u00e9n Certificate<\/td>\nDNP (Sisb\u00e9n IV)<\/td>\nSisb\u00e9n Portal, free<\/td>\nYes, but provide proof of your Sisb\u00e9n group, not your EPS.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    Sources: Clarification published by ADRES on its official affiliation consultation portal and the official Sisb\u00e9n portal. Verified on August 7, 2026.<\/em><\/p>\n

    Common mistakes when searching for the ADRES certificate<\/h3>\n