How to sponsor a family with Hepacom

What if, instead of making a donation that gets lost among many others, you support a single family from the moment you meet them until the day they receive their home? That's it. sponsor a family: to give your contribution a name, face, and process.

In a country where the housing deficit affects 25.61% of households, according to DANE (National Administrative Department of Statistics), choosing a specific case changes how you experience your donation. We'll tell you how it works.

What does it mean to sponsor a family?

Sponsor a family It's about committing to a specific household throughout their entire process of achieving decent housing. You don't finance an abstract "project": you support that family from the moment they enter the program until the delivery of their home improvement or their house.

Along the way, you'll receive updates and photos, so you can see firsthand what your contribution is becoming. It's donating with tracking, not blindly.

How does it differ from a one-off donation?

A one-off donation goes into a common fund and is distributed where it's most needed. It's helpful and we appreciate it, but you rarely know what happens to that specific money afterward.

Sponsorship is the opposite: your contribution follows a specific identified case. You know who the family is, what stage they're at, and what they need. That's why it often works as a monthly donation to the foundation, a sustained accompaniment over time and not a single gesture.

That continuity matters because building or improving a home isn't something that happens in a week. The family progresses in stages, and your recurring contribution is what keeps things moving.

How does the process work with Hepacom?

First, we'll talk to understand what motivates you and what kind of case you'd like to support. Then we'll introduce you to a family that's starting their housing process.

From there we define the contribution and the frequency, almost always monthly, and you get started. You receive progress updates and photos at key moments, until delivery.

You can see the types of interventions we perform in the section on projects, to give you a concrete idea of what accompaniment translates into.

Why sponsor and not just donate once?

There's an honest reason to prefer this approach: the connection. When you follow a real family, your donation stops being just a number and becomes a story you watch unfold.

It also has practical benefits. A recurring contribution allows us to plan the work with more certainty than a single, unpredictable income, and that translates into families being served with fewer delays.

How to get started

The first step is to contact us. You can reach us via WhatsApp at +57 300 143 7951 or by email at contactanos@hepacom.org. Tell us you want to sponsor, and we'll coordinate the family and the donation.

If you prefer to start contributing now and have us coordinate the case right away, you can do so from the website of donate. Sponsorship begins with a simple decision and is sustained month after month.

Sponsoring a family versus donating once: what changes

Sponsorship and one-time donations are not the same, although both help. The difference lies in the continuity and type of support. This table summarizes the differences so you can choose what feels most comfortable for you. You will coordinate the specific details of each option directly with the foundation.

Aspect	Sponsor a family
Continuity	It is a sustained support over time, not a one-time contribution.
Link type	You accompany a specific family throughout a process.
Flexibility	You can adjust or suspend the commitment if your conditions change; it's advisable to give notice.
Desired impact	It seeks a stable change, beyond simply meeting a specific need.

This is a general summary. The details of the sponsorship (amounts, duration and support) are agreed directly with the foundation.

Common mistakes when deciding to sponsor

• Making commitments without clarity: Before you begin, talk to the foundation about what sponsorship entails so you don't take on more than you can handle.
• Believing that it cannot be adjusted: If your circumstances change, you can modify or pause the commitment; the important thing is to communicate it in time.
• Expect immediate direct contact: The support is coordinated by the foundation with criteria of privacy and care for the families.

Frequently Asked Questions

How much does it cost to sponsor a family?

There's no single figure. Together we'll define a monthly contribution that you're comfortable with; the important thing is that it's consistent, because it supports a process that takes time.

Will I know who the family I'm sponsoring is?

Yes. The idea behind this approach is precisely that you become familiar with the case and follow its progress with photos and reports throughout the process, until delivery.

Can I stop sponsoring if my conditions change?

Of course. It's a voluntary commitment. If you need to pause or end it, just let us know and we'll coordinate the transition so the family isn't left unattended.

Does sponsoring also entitle you to a donation certificate?

Yes. As with any contribution to Hepacom, the payments are recorded and we can issue you your certificate for your tax return when you need it.

This guide is part of our Complete guide to decent housing in Colombia, where we bring together how to access housing and how to help another family have their own.