ADRES EPS consultation: how to find out which health entity you are affiliated with

Last updated: June 2026

«"Doctor, which health insurance provider do I belong to?" This is one of the questions we hear most often in the neighborhoods where we support families, and almost no one knows that the answer is just a couple of clicks away, free and without intermediaries. Knowing how to do the ADRES EPS consultation It tells you in seconds which health insurance provider you're affiliated with, under which plan, and whether your membership is active. This is information every family should have readily available, especially in an emergency.

In short: ADRES is the entity that manages healthcare resources in Colombia and maintains the database of all its members. By accessing the official portal with your ID type and number, you can see your EPS (Health Promoting Entity), your plan—contributory or subsidized—and the status of your membership, all free of charge.

What is ADRES and why does it matter for your health?

ADRES stands for the Administrator of Resources of the General Social Security System in Health. In simpler terms, it's the public entity that manages the health system's funds and maintains the single registry of who is affiliated with which EPS (Health Promoting Entity). Therefore, its database is the most reliable source for confirming your status: what ADRES says is what matters to hospitals, EPSs, and authorities.

For a family, this isn't just technical information; it's protection. If you go to the emergency room, need an appointment, or have moved to a different city, knowing your membership is active prevents you from being turned away at the door of a health center.

How to check your EPS in ADRES step by step?

To do the ADRES EPS consultation It's one of the simplest procedures in the healthcare system. Follow these steps:

1. Visit the official website «Check your EPS» from ADRES (adres.gov.co) and I opened the Single Affiliate Database (BDUA) query tool.
2. Choose your document type (ID card, identity card, civil registry, etc.).
3. Write your document number.
4. Accept the terms and confirm the security code that appears on the screen.
5. Check it out. You'll see the result of your membership in seconds.

You don't need a username or password, nor do you need to pay a "fixer." It's a free and open-access service that you can use as many times as you want, including to verify the membership of your children or an elderly relative in your care.

What information does the query show you?

The result is more comprehensive than it seems. The query tells you:

• Your current EPS, the name of the entity responsible for your care.
• Your regimen: contributory (if you or your employer contribute) or subsidized (if the State finances your health).
• Membership status: active, suspended, withdrawn or not affiliated.
• The department and municipality where you are registered.

The status is the most important piece of information to check. A "suspended" or "withdrawn" membership can leave you without coverage precisely when you need it most, and often it can be resolved with a simple procedure before it becomes an emergency.

What is the subsidized healthcare system and who can be included in it?

The subsidized healthcare system is the gateway to healthcare for families who cannot afford it. Unlike the contributory system, where a percentage of salary is paid into the system, in the subsidized system the State covers the cost of insurance. It is a right, not charity.

Access largely depends on your Sisbén classification: generally, people from lower-income groups and certain special populations, such as victims of conflict or ethnic communities, are eligible. Therefore, if you want to know if you qualify, the first step is to check which category you are in. Sisbén group is your home and, if your situation has changed, update the Sisbén survey. The exact rules are defined by the Ministry of Health, so confirm the current criteria with your local health authority. official channel about the subsidized regime.

What do I do if I appear as non-affiliated or retired?

The fact that the query says "not affiliated" doesn't mean you've lost your right to healthcare; it means your affiliation needs to be activated or managed. These are the steps:

• If you are classified in the Sisbén in a group of the subsidized regime, you can enroll by choosing an EPS that operates that regime in your municipality; in many cases the enrollment is done automatically.
• If you obtained formal employment, your affiliation becomes part of the contributory system through your contribution and that of your employer.
• If you have any doubts, contact your local health department: they are there to provide guidance in these cases.

The important thing is not to leave it until the day of an emergency. Resolving a membership cancellation calmly is always easier than doing it with a sick relative in the waiting room.

How can I avoid scams when checking my EPS (Health Promoting Entity)?

Where there are health-related procedures, the opportunists appear. Keep in mind that the consultation at ADRES is... free And that no official entity charges you for joining or for "expediting" your EPS (Health Promoting Entity). Be wary of websites with strange addresses, those who ask for money via WhatsApp, and those who promise "guaranteed immediate enrollment." If you want to sharpen your eye to avoid falling for scams, review our guide on the subsidy scams and review the full picture of State aid and subsidies in Colombia.

How to check your EPS in ADRES step by step

The ADRES inquiry tells you which EPS (Health Promoting Entity) you are affiliated with and under which plan, all free of charge. It is useful before any health-related procedure or if you don't remember your provider. This is the general process for the online inquiry.

General consultation overview. The interface may change; always confirm on the official ADRES portal.

Passed	What are you doing
1	Access the official ADRES portal from a browser.
2	Look for the membership or rights inquiry option.
3	Select your document type and enter the number.
4	Complete the validation requested by the system.
5	Check your EPS, the regime, and your affiliation status on the screen.

Common mistakes when consulting ADRES

• Accessing websites that imitate ADRES: The consultation is free and official. Be wary of websites that ask for payments or bank details.
• Confusing membership status with payment status: Being registered as a member does not always mean that contributions are up to date; that should be checked with your EPS (Health Promoting Entity).
• Do not act on outdated data: If your EPS or your health insurance plan appears incorrectly, manage the correction with your entity to avoid blocks in care.

Frequently asked questions about consulting your EPS (Health Promoting Entity) in ADRES

Does the consultation at ADRES have any cost?

No. It's a free and open-access service. Anyone or any website charging you for this service is scamming you.

Can I check someone else's health insurance provider?

Yes, as long as you have their document type and number. It's useful for verifying the membership of your minor children or an elderly dependent.

How often should I check my membership?

It's a good idea to review your health insurance policy when you change jobs, cities, or health insurance providers, and at least once a year. This way, you can detect a suspension early and avoid finding out in the middle of an emergency.

Does the ADRES consultation replace the EPS card?

The results of the inquiry serve as proof that you are affiliated and active. In any case, keeping your information up-to-date with your EPS (Health Promoting Entity) makes it easier to schedule appointments and obtain authorizations.

How Hepacom accompanies you

At the Hechos Para la Comunidad Foundation, we know that a family living in dignified conditions is also a family with protected health. That's why, alongside our housing work, we guide families so they can learn about and exercise basic rights such as access to healthcare, which are often lost simply due to a lack of information.

We help you understand your membership, identify official channels, and avoid unauthorized charges. Find more guides on your rights and support in our blog, Learn about our work in the Hepacom homepage And if you need guidance, write to us at donaciones@hepacom.org.

Information guide. The process is handled by the official entity (ADRES, EPS, or health department). Verify your information and current requirements through the official channels. Hepacom does not charge for enrollment or process payments.