Which EPS am I affiliated with? Free consultation at ADRES, step by step

Last updated: September 2026

At the emergency room admissions window, the first question is almost never what hurts. It's "What's your EPS (health insurance provider)?" And many people don't know the answer: they changed jobs, switched health plans, or were enrolled at a hospital years ago and never knew which one. ADRES EPS consultation Solve that in a couple of minutes, for free, and with almost any ID. Here's how it's done, what the on-screen messages mean, and what to do if nothing appears.

Which EPS am I affiliated with?

Go to "Check your EPS" on the ADRES portal, choose your document type, enter the number, check "I'm not a robot," and check. The screen will display the EPS that has you registered, the plan (contributory or subsidized), whether your affiliation is active, and the start date. It's free and available 24/7.

That screen is populated by the EPSs (Health Promoting Entities), not ADRES (Administrator of Resources of the General System of Social Security in Health). ADRES itself warns above the form: "ADRES validates and reflects in its query the affiliation information reported by the EPSs." If your EPS reported a transfer or withdrawal late, you will see the outdated information. We explain what each status means, one by one, in the guide. BDUA ADRES.

How do I check my EPS (Health Promoting Entity) status in ADRES step by step?

1. I opened the page Consult your ADRES EPS. From there you go to the Single Affiliate Database form, which is where the information is stored.
2. In "Document Type" choose yours. It's not just ID card: the form offers fourteen options, including identity card, civil registry, live birth certificate, foreigner's ID card, safe-conduct pass, and temporary protection permit.
3. Write the whole number, just the digits.
4. Check the "I'm not a robot" box and choose the images it asks for. ADRES asks you to choose them carefully, because if the validation fails, the result will not appear.
5. Check it out. The result opens in a separate window.

Many people get stuck at that last step. ADRES recommends using Google Chrome and disabling pop-up blocking: if it's enabled, you click "check" and it seems like nothing happened. If you need the result on paper, you can print it or save it as a PDF from the same browser, although that document doesn't replace a certificate (we explain why in [link to PDF]). ADRES certificate).

For a baby without a birth certificate, a live birth certificate is still valid, and migrant families consult with the temporary protection permit. If you previously did this through Fosyga, it's the same consultation with a different administrator, as we explained in [reference to previous document]. What happened to Fosyga and ADRES?.

Which health insurance provider do I have if the consultation doesn't show me anything?

An empty screen doesn't always mean you're offline. Before you panic, rule out four possibilities.

The first one is almost unknown: the consultation only covers two regimes. ADRES states this in the Procedure page. Check your EPS."This service only displays information for the contributory and subsidized healthcare systems." If you are a teacher, member of the military, or police officer, your healthcare is covered by a special or exceptional system, and you should inquire about this at the healthcare provider that serves you.

The second issue is the document itself. If you turned 18 and got your national ID card, but your health insurance provider (EPS) hasn't updated your information, the database might still show your identity card. Try both; the correction is requested from the EPS or the health department, not ADRES. The third issue is time: depending on the entity, the data is uploaded monthly, and a transfer from two weeks ago might not be reflected yet. The fourth issue is the browser, which may be blocking the results window.

If you've ruled all that out and you still don't appear, don't assume you've lost your health insurance. Call your last EPS (health insurance provider) or go to your municipality's health department, which is where ADRES (the health insurance administrator) sends you to resolve data discrepancies.

Without internet access, ADRES provides assistance through the toll-free line 01 8000 423 737, Monday to Friday from 7:00 am to 6:00 pm and Saturdays from 8:00 am to 1:00 pm. And if you want to see more than today's photo, visit the portal. My Social Security It shows your enrollment history, that is, all the EPS (Health Promoting Entities) you've been enrolled in and the dates; this one does require you to register and verify your identity. To see what other entities you're registered with, such as pension or occupational risk insurance, there's the RUAF query.

Which EPS am I affiliated with if I never chose one?

You arrive at the appointment convinced you don't have health insurance, and then one appears with your name on it. The explanation is almost always called automatic enrollment.

Decree 780 of 2016, in the article that rewrote the Decree 616 of 2022, It states that when a person is not affiliated, "the healthcare provider or the territorial entity, as appropriate, will carry out the affiliation immediately." The person can choose their EPS (Health Promoting Entity); if they don't choose, the system enrolls them in the one with the most members in their municipality. This is how many end up with an EPS assigned on the day of an emergency they no longer remember.

If you didn't have a Sisbén survey at that time, your enrollment in the subsidized health insurance program is temporary, and the same article gives you five business days to request the survey. The local health insurance provider has up to four months to administer it, and if that period expires without the survey being completed, your enrollment may be terminated. Check your appointment even if the hospital told you, "You're already enrolled.".

The other common explanation is that you're listed as a beneficiary of someone who contributes to the system and included you in their family group. In that case, your EPS (Health Promoting Entity) is that person's. If you prefer a different one, the procedure is... EPS transfer.

Is Sisbén a health insurance provider?

No. Sisbén is the National Planning Department's survey that classifies households according to their living conditions; EPS is the entity that enrolls you and is responsible for your healthcare. What they have in common is that your Sisbén classification determines whether you can access the subsidized healthcare system.

When someone says "I have Sisbén," they almost always mean "I'm on the subsidized plan." But the ADRES inquiry doesn't show your Sisbén group, and the Sisbén inquiry doesn't tell you your EPS (health insurance provider). You see your group in the consultation with the... Sisbén score, And we explain how to access the subsidized program in subsidized health insurance system.

Where can I find out my EPS (Health Promoting Entity) based on my case?

Each official channel answers a different question, and no entity puts them side by side. Here they are together.

Channels to find out your EPS. Prepared by Hepacom using the ADRES "Consult your EPS" procedure page, the BDUA affiliate consultation form, the Mi Seguridad Social portal, and article 2.1.5.1.4 of Decree 780 of 2016, modified by Decree 616 of 2022. Accessed September 12, 2026.

Common mistakes when finding out your EPS (Health Promoting Entity)

• Paying a website or a facilitator to "check your EPS" (health insurance provider) is a scam. Checking your ADRES (health insurance provider) status is free and you do it yourself. Anyone charging you for this is trying to scam you, as we explained in [reference to previous article]. subsidy scams.
• Trusting that ID card from three jobs ago is a mistake. What matters is the health insurance provider your current employer is, not the plastic card in your wallet.
• Read "not in effect" as "I lost my health insurance." ADRES explains that this could be due to a transfer, a withdrawal, or a reporting error, and that it should be confirmed with the EPS (Health Promoting Entity).

Frequently asked questions about EPS consultations at ADRES

Does the EPS consultation at ADRES have any cost?

No. ADRES describes it as completely free, and does not require registration or a password.

Can I check someone else's health insurance provider?

Yes, as long as you have their document type and number. It's used to check the enrollment of your children or a dependent elderly person.

How often is the ADRES EPS query updated?

The agency says the data is updated monthly, based on reports from the EPSs (Health Promoting Entities). If you recently transferred and still see your old EPS, confirm the start date with your new EPS.

How do I change my EPS (health insurance provider) if I don't like the one I was assigned?

With a transfer, which requires a minimum stay and has exceptions. We explain it fully in the guide. EPS transfer.

How Hepacom accompanies you

We are the Hechos Para la Comunidad Foundation, and we work for decent housing for Colombian families. We are not a health insurance provider (EPS) and we don't enroll anyone, and we don't charge for explaining how the system works. In the homes we support, the question about health insurance providers often comes up along with the question about housing subsidies, because both depend on the household's information being accurately reported in the government databases, which are currently cross-referenced in the... Social Registry of Households.

If you have questions about your membership or are accompanying someone who is not listed, write to us at donaciones@hepacom.org or visit our website contact.

Information guide. The procedure is handled by the official entity (ADRES, your EPS, or the health department). Verify through the official channel. Hepacom does not charge fees or process payments.