RUAF inquiry: what it tells you and who corrects incorrectly reported data

The RUAF consultation is public, free of charge and does not require a username or password. This is done through the Ministry of Health and Social Protection's website, which returns a report detailing a person's affiliations with the Social Protection System: health, pensions, occupational risks, family allowance funds, and severance pay. What almost no website explains is the second point: the RUAF (Single Registry of Affiliates) doesn't create or correct this information. It's reported by the administrators, and they are responsible for its accuracy.

At the Hechos Para la Comunidad Foundation, we support families who come to this consultation for a very specific reason. They were told at a service window that they are not registered as members, or that they are listed with an organization they left years ago, and this information is crucial for a medical appointment, the withdrawal of severance pay, or the social security subsidy.

What is the RUAF and what does the query show?

The Single Registry of Affiliates (RUAF) is the database where the State consolidates individuals' affiliations to the Social Protection System. The official website describes it as follows: "It provides the public consultation service RUAF Consultations, which allows access to information on affiliations to the Social Protection System for each citizen or for entities that require individual verification.".

It is regulated in the Decree 780 of 2016, the single decree of the health sector, in its Book 3, and in Resolution 1056 of 2015. It is a registry, not an entity that provides services: there they do not enroll you or remove you, and you only see what each entity reported about you.

What affiliations appear in the report?

The portal separates two things that people confuse all the time. One query is individual and it's yours; the others are national figures and don't show any specific person.

Options as they appear today in the menu of the RUAF Consultations portal of the Ministry of Health and Social Protection. Verified on August 10, 2026.

If you go to the compensation fund website looking for your affiliation and click on the "funds" option, you won't see your name: you'll see the national count. Your information is in the individual's detailed report.

How do I consult the RUAF step by step?

Enter the portal RUAF queries I went to the homepage. From the menu, I opened the detailed affiliation report for the person. It's an individual query, so it's done using the ID number of the person being consulted, which is why many people search for it as "RUAF by ID number." The results are displayed in a report viewer on the same page, with options to search within the report, export it as a PDF, or print it.

Two issues we noticed on the portal today that aren't mentioned in any guide. First, the session drops after a few minutes of inactivity, so if you leave the tab open while searching for the ID number, you'll have to start over. Second, if you access the report page via a direct link, saved in your favorites, or copied from another site, the system responds that the session expired or couldn't be found. This is resolved by logging back in through the homepage.

Do I need to register to consult the RUAF?

No. The portal has a security menu with registration and password recovery, and that's where half the internet gets it wrong: that registration requires an email address from the Ministry of Health's domain, meaning it's intended for officials and entities. Checking your affiliations is public and doesn't require an account.

Common mistakes that ruin your trip

• Paying for supposed consultation management. It's free and you do it yourself. Nobody should charge you for accessing a public portal.
• Creating an account believing that without it you cannot consult, and waiting for an approval that will not come because that registration is for entities.
• Take the report to a service window as if it were a signed certificate. It's a record inquiry, and the membership certificate is issued by the entity you're affiliated with.

What do you do if some data appears incorrectly or you don't appear at all?

Here's the important point, and the portal itself states it: "The administrators are responsible for the content, accuracy, and quality of the reported information, and for sending updates to the RUAF." In other words: if you're listed under the wrong EPS (Health Promoting Entity) or if your withdrawal isn't recorded, your complaint doesn't go to the RUAF. It goes to the entity that reported that information: your EPS, your pension fund, your ARL (Occupational Risk Administrator), your family fund, or your severance fund, depending on the case.

And a word of caution when you're denied service because your information isn't on file. Regarding health insurance affiliation inquiries, ADRES clarifies on its website that this information "should be used as a complement to the defined legal and technical framework and never as the sole criterion for denying health services to individuals." An outdated registration is not a valid reason to deny you care.

How do RUAF, ADRES, and the former Fosyga differ?

These are three different things, and they're often confused because they all sound the same. The RUAF covers affiliations across the entire Social Protection System, not just health insurance. ADRES manages the resources of the health system, and consulting it will tell you which EPS (Health Promoting Entity) and plan you're enrolled in; if that's what you're looking for, our guide to the [unclear] will be more helpful. EPS consultation at ADRES. And Fosyga is the old name of the fund that ADRES replaced, which is why people still look for it: we explained it in What happened to Fosyga?.

If you need a document to present somewhere, be aware of the difference: these registries do not issue affiliation certificates; your EPS (Health Promoting Entity) does that. We explain it in the ADRES certificate.

Frequently asked questions about the RUAF consultation

Does the RUAF consultation have a cost? No. It is a public consultation from the Ministry of Health and Social Protection and there is no charge.

Can I check someone else's RUAF? The portal also enables individual verification for entities that need it, within the framework of data protection under Law 1581 of 2012. To accompany a family member, do so with them and have their document on hand.

Does the RUAF qualify me for the housing subsidy? Not directly, but it shows you if your membership to the fund is active, and the fund is one of the routes of housing subsidy from compensation fund. If anything unusual appears there, it's best to resolve it before applying.

Why isn't the report loading for me? It's usually because your session has expired or you're accessing it through a direct link. Try logging back in through the homepage. If the problem persists, the Ministry offers support through its help desk and its in-person office in Bogotá.

How Hepacom accompanies you

We are a foundation dedicated to providing decent housing, and we've learned that many times the process falls apart because of a single incorrect document. An incorrectly reported affiliation can halt a subsidy or an appointment that the family had already scheduled. If you're in this situation and don't know which entity to contact, write to us at donaciones@hepacom.org or through our website contact And we'll guide you free of charge. That's also decent housing in Colombia: that the family arrives with their rights in order on the day of the keys.

Last updated: August 2026.

Information guide. The procedure is handled by the official entity. Always verify through the official channel. Hepacom does not charge fees or manage payments or procedures.